2.7 Meeting the Quality & Safeguard requirements

The quality and safeguarding requirements for registration differ depending on the states or territories you operate in.

The National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission (NDIS Commission) is a new independent Commonwealth body that will regulate the NDIS market, register providers and support the resolution of complaints about the quality and safety of NDIS supports and services. It will progressively replace the quality and safeguards arrangements that currently operate in each state and territory.  

The NDIS Commission began operating in New South Wales (NSW) and South Australia (SA) on 1 July 2018. Remaining states and territories will transition to the NDIS Commission in July 2019, except Western Australia which will be from July 2020.

Until the NDIS Commission begins operating in a state or territory, the current quality and safeguards requirements for that state and territory will continue to apply. 

You can learn more about quality and safeguards requirements in NSW and SA at the NDIS Commission website.

The Provider Registration Guide to Suitability (PDF) (DOC) outlines the different requirements for each state and territory that must be adhered to. For providers seeking registration in multiple states or territories, you must meet the requirements relevant to each registration group you are applying for in each state or territory. 

If you would like to review the Quality and Safeguards Working Arrangements in place, and the requirements for each state and territory, these are available on the NDIS website:​

For states or territories where the arrangements are still under development, providers will need to refer to the NDIA website and the Guide to Suitability which will continue to be updated as arrangements come into place.

Note that registration and Quality and Safeguard approval is not transferable to another entity or ABN. If providers are planning to move to a new entity, they will need to register again under the new ABN and undertake the relevant Quality and Safeguards approvals for the relevant state or territory.

Last modified 25/01/2019


Further reading