3.3 Expected timeframes for registration

Processing times for provider registrations can vary depending on the category of registration group being applied for. For some registration groups, processing is dependent on quality and safeguards requirements in your jurisdiction. For more information see the NDIS Pending State Approval webpage.

Generally, a completed application will be assessed and notification given of the outcome within 10-12 business days. In times of high volume, assessment and notification may take up to 30 days. Providing as much documentation as you can when you submit your ‘Intent to Register’ will accelerate the process.

If you have not received notification within 30 business days, been advised of additional documentation required, or that processing updates are needed at the state/territory level, contact the NDIS on 1800 800 110.

Please note, if you are a provider wishing to operate in NSW and/or SA and want to know how long registration processing times are, you must contact the NDIS Commission.


Last modified 2/07/2018

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