3.4 Managing your registration

Please note, the NDIA no longer manages registrations for providers operating in NSW and/or SA. For any matters that may affect your registration in these jurisdictions, you must contact the NDIS Commission.

 3.4.1 Changes to organisation structure

In accordance with the Declaration of Suitability, which providers sign during the registration process, Registered Providers are required to inform the NDIA as soon as possible of any matter that may affect their registration. For example, if your organisation or business structure changes, you should inform the NDIA at the earliest opportunity by emailing us at provider.registration [at] ndis.gov.au (Provider Registration).

This will ensure we can inform you of any actions you need to take to ensure there is no significant impact on your provider registration status.

3.4.2 Change of Australian Business Number

The NDIS Act and Rules stipulate the NDIA must register a provider against a valid Australian Business Number (ABN). Therefore if the ABN associated with your provider registration changes or is cancelled, you need to notify the NDIA as soon as you can.

If your ABN is changing, the NDIA can work with you to determine if this can be updated on your provider record. The NDIA will need information about your new organisation including ABN, organisation structure, legal and trading names, and the date of effect of the new ABN. You can provide these details to us by emailing us at provider.registration [at] ndis.gov.au (Provider Registration).    

If your ABN is cancelled, you may no longer be able to maintain your status as a registered provider. You should contact us as soon as possible to discuss your status as a registered provider. If you have cancelled your ABN you should also consider voluntarily revoking your provider registration. More information on voluntary revocation can be found below at 3.4.3 Voluntary Revocation.

If you are approved for specialist registration groups, you must ensure your new organisation continues to meet the applicable Commonwealth, state or territory quality and safeguards requirements approved under your former ABN.

Any approvals and supporting evidence must be updated using the new legal entity name and ABN. The NDIA cannot process your application if you supply information using the name and ABN of your previous organisation.

3.4.3 Voluntary Revocation

If a person or entity notifies the NDIA that it no longer wishes to be an approved Registered Provider, the NDIA may revoke their approval based on the organisation no longer meeting the approval criteria.

Further information about voluntary revocation and relevant forms are located on the NDIS website.

Last modified 25/01/2019