3.4 Managing your registration


3.4.1 Changes to organisation structure

In accordance with the Declaration of Suitability, which providers sign during the registration process, Registered Providers are required to inform the NDIA as soon as possible of any matter that may affect their registration. For example, if your organisation or business structure changes, you should inform the NDIA at the earliest opportunity by emailing us at provider.registration [at] ndis.gov.au (Provider Registration).

This will ensure we can discuss with you an responsibilities you may be required to undertake to ensure there is no significant impact on your provider registration status.

3.4.2 Change of Australian Business Number

The NDIS Act and Rules stipulate that the NDIS registers a provider against a valid Australian Business Number (ABN). Therefore if your ABN changes you will need to re-apply to the NDIA to become a Registered Provider. The NDIA is unable to transfer your existing provider registration to your new ABN.

As part of re-applying to the NDIA under your new or updated ABN you will need to apply for the registration groups for the services you will deliver and provide evidence of meeting the NDIA’s requirements for registration. You can follow the steps in the Provider Registration Checklist for more information on this process.

If you have applied for specialist registration groups you will also need to provide evidence of meeting the applicable state or territory quality and safeguards requirements.

It is important to be aware this information must be in the legal entity name and ABN of your new organisation. The NDIA will not be able to process your application if the supplied information is in the name and ABN of your previous business.

If you have existing Service Agreements and Service Bookings with participants you will need to discuss and update these in consultation with them. Service Bookings associated with your former ABN will need to be ended and new Service Bookings will need to be started on your new provider registration record, once you have been approved to deliver supports.

Once you have finalised establishing your new provider registration record you should have your former provider registration voluntarily revoked by the NDIA to ensure only the one registration remains active.

3.4.3 Voluntary Revocation

If a person or entity currently registered as a Registered Provider notifies the NDIA it no longer wishes to be approved as a Registered Provider, the NDIA may revoke the approval of this person or entity on the basis the organisation no longer meets the approval criteria for being a Registered Provider.

Further information about the process and relevant forms regarding voluntary revocation are located on the NDIS website.


Last modified 18/01/2018