6.1 Making Payment Requests

To receive payment for services or supports for participants who are NDIA managed, providers are required to submit a Payment Request electronically through myplace.

To successfully claim it is important that you have the following information:

  • participant name

  • participant Reference Number or NDIS number

  • dates of support

  • support Item Reference Number

  • support Item Price.

For detailed steps on making Payment Requests, please refer to the Using the myplace provider portal step by step guide (PDF) (DOC).

To receive payment for services or supports for participants who are Plan Manager managed, providers are required to send invoices to the participant's Plan Manager who will manage the payment request process through myplace and pay the provider.

Participants who are self-managing their plan are required to be invoiced by and make payments to providers directly. Participants will require a receipt from the provider to acquit the expenditure against their plan.

 


Last modified 8/05/2018

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