What is different about the new Toolkit?


The new Provider Toolkit is an accessible online resource. It also contains interactive eLearning activities to help providers, and potential providers, test their understanding of key concepts and assess whether they are ready to register and work with the NDIS. Click on the link above to learn more about the key changes in the new Toolkit.

"View Plan" portal update


On December 2nd, the Agency introduced a system update which allowed participants to choose to share parts of their plan with providers, plan managers and support co-ordinators. As part of this system update, the Agency sent a letter to providers to advise if they did or did not have consent to view parts of participant’s plan.

Participant plan indexation


All participant plans with an end date after 1 July 2017 have now been indexed in line with the new 2017-18 price guide. As in previous years, new service bookings have been automatically created to adjust plan values in myplace to match the new price caps. Any existing service bookings have been ended to align with the start date of the new service booking.