07/02/2019

Improvements have been made to the myplace provider portal, to include a number of system messages that explain errors. 

Should there be an error when providers are entering information into the portal, a system message or error code will appear providing a clear description about the error, how to solve it or where to access more help. 

By making this information more readily available, the NDIA is continuing to improve the experience for providers.

A number of system messages and error codes have been improved, with more to come over the coming months.

Further information about all the system messages and error codes, along with step by step guides for using the portal, is available in the Provider Toolkit.