19/12/2018

The NDIA is making it easier for providers to access information about how to use online services for NDIS activities – with a new section on the Provider Toolkit dedicated to the service booking process.

Until now, service booking information has been part of the extensive myplace provider portal step-by-step guide online PDF. 

A new section dedicated to the service booking process is now available on the Provider Toolkit step by step guide page and includes:

  • Setting up a service booking
  • Creating, editing, finding, sorting, reporting and deleting service bookings
  • Setting up preferences for the frequency of communication on service booking changes.

Over coming months, the NDIA will progressively improve access to the Provider Toolkit step by step guide information to make it easier for providers to use NDIS online services.

If you would like to provide feedback about this improvement, please email provider.support [at] ndis.gov.au (subject: Service%20booking%20step%20by%20step%20guide%20now%20easier%20to%20access) (Provider Support).