Step by step guides 

PRODA - step by step guide (PDF) (DOC): how to sign up for a PRODA (Provider Digital Access) account.

myplace registration for new providers - step by step guide (PDF) (DOC): how to register for a myplace account for all new providers.

Using the myplace provider portal - step by step guide (PDF) (DOC): how to use the online myplace Provider Portal to manage your NDIS registration, bookings and payments.

Note: To make it quicker and easier to find information,  provider portal instructions are also available on the service bookings page.

Bulk Payment Request instructions - step by step guide (PDF) (DOC): how to submit bulk payment requests through the online myplace Provider Portal.

Provider Portal - System Messages and Error Codes (PDF) (DOC): self-help guide

Last modified 4/02/2019