Step-by-step guides 

PRODA step-by-step guide (PDF) (DOC): how to sign up for a PRODA (Provider Digital Access) account.

myplace registration for new providers step-by-step guide (PDF) (DOC): how to register for a myplace account (for all new providers).

Using the myplace provider portal step-by-step guide: how to use the online myplace provider portal to manage your NDIS registration, bookings and payments —

  • Part 1 - Using the myplace provider portal (PDF) (DOC)
  • Part 2 - Maintaining your information (PDF) (DOC)
  • Part 3 - Managing your correspondence (PDF) (DOC)
  • Part 4 - Administering your services (PDF) (DOC)
  • Complete version: step-by-step guide (PDF) (DOC).

Provider portal instructions about service bookings are also available.

Bulk Payment Request step-by-step guide (PDF) (DOC): how to submit bulk payment requests through the online myplace provider portal.

Provider Portal System Messages and Error Codes (PDF) (DOC): self-help guide

Last modified 7/10/2019